Goldbat Privacy Policy — Your Information Is Completely Safe

Goldbat (referred to in this document as "we", "the platform", or "the company") provides a trusted online betting service for users in Bangladesh and approved regions. We believe you have full rights over your personal information, and respecting those rights is the foundation of our privacy policy.

This Privacy Policy goldbat.im Applies to the website and all associated mobile applications, services, and products. By using any Goldbat service, you are considered to have accepted the terms outlined in this Privacy Policy.

This policy is written in plain language so every user in Bangladesh can easily understand it. We've avoided complex legal jargon and explained everything clearly and simply. However, in the event of a legal dispute, the English version will take precedence.

Goldbat complies with international data protection standards and applicable local laws. Our Privacy Policy is reviewed regularly and updated as needed to ensure it remains current and relevant.

Goldbat only collects the information needed to deliver services, ensure security, and meet legal obligations. We never collect excessive or unnecessary data.

2.1 Information Collected at Registration:

• Full Name (as per National ID)
• Date of birth (for age verification)
• Email Address & Mobile Number
• Current address (including district and division)
• Preferred language and currency

2.2 Information Collected for KYC Verification:

• National ID (NID) or passport copy
• Driving license (where applicable)
• Proof of address (utility bill or bank statement)
• Selfie or face verification photo

2.3 Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Pages visited & session duration
• Referral URL & Traffic Source
• Cookies & Similar Tracking Technologies

2.4 Financial Transaction Information:

• Payment Method Type (bKash, Nagad, Rocket, etc.)
• Transaction amount and date
• Deposit & Withdrawal History

Goldbat uses your information only for specific, legitimate purposes. We never use your data beyond its original intent.

With your consent, we may occasionally send you relevant promotions, offers, or service updates. You can opt out of such communications at any time.

Goldbat uses cookies and similar technologies on its website to enhance your experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: These are required for the website to function properly. They are used to remember login sessions, security tokens, and language preferences. These cannot be disabled.
• Performance Cookies: Used to analyze website usage and improve service quality. These collect anonymous data only.
• Preference Cookies: Used to remember your preferences — such as theme, language, and odds format.
• Analytics Cookies: Used for traffic monitoring and service improvement. These are applied on a consent basis.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Goldbat follows industry-leading security standards to protect your data. Our server infrastructure is continuously monitored and subject to regular security audits.

Our Security Measures:

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted, so no one can intercept or read your information in transit.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Third-party experts conduct regular penetration tests.
• Data Backup: Regular backups are maintained in a secure, encrypted environment.
• Access Controls: Only authorized personnel have access to specific data.

Data Retention Period:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Up to 5 years after account closure, as required by legal obligations.
• Transaction Records: Retained for up to 7 years in accordance with AML policy.
• Cookie Data: Typically expires within 30 days to 2 years.

Goldbat never sells, rents, or shares your personal information with third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:

• Payment Processor: With bKash, Nagad, Rocket, and approved banks — only the information necessary to process your transactions.
• Identity Verification Service: With licensed third parties for KYC verification — under strict confidentiality agreements.
• Legal Authority: Mandatory by law in cases involving court orders, regulatory requests, or money laundering investigations.
• Technology Partner: Hosting, security, and analytics service providers — under strict data processing agreements.
• Corporate Changes: In the event of a merger or acquisition — users will be notified in advance.

We have data processing agreements in place with all third-party partners, ensuring they use your information only for specified purposes and comply with our privacy standards.

Every member registered with Goldbat has the following rights regarding their personal data. Contact us to exercise any of these rights.